6. Coupon Refund Amount Adjustment Rules
The usage of Shein’s coupon with thresholds will be according to the Actual Order Value. The Actual Order Value is the amount of your original order minus any Refund Value (i.e. the original amount of the refunded item(s)). The Refund Amount you received will be subject to the following policy:
1.There are two possible scenarios if you apply for a refund after the use of a coupon:
1) If the Actual Order Value still meets the original discount threshold for the coupon that you have used, no Refund Amount Adjustment will occur. You will reimburse us the applied coupon on a pro-rata basis.
2) If the Actual Order Value does not meet the original discount threshold for the coupon that you have used, then a Refund Amount Adjustment will occur. The Refund Amount Adjustment may result in a reduction of the amount we refund to you or, even no refund at all may be paid out to you.
2.In the case of the Refund Amount Adjustment:
a)For coupon(s) with more than one threshold, if the Actual Order Value meets another threshold with a lower value, you will only need to reimburse to us the difference between the value of the coupon that was originally used, and the value of the coupon that was used based on the new Actual Order Value.
b)If the Actual Order Value no longer meets any discount thresholds after the refund, you will no longer be eligible for any discount and you will need to reimburse to us the value of the coupon that was originally used. The coupon that you have used will be returned to your Wallet subject to the terms of relating coupon.
For Examples:
Suppose there are two thresholds in one coupon: For Actual Order Value between GBP 69 and GBP 99, discount of GBP 6 will be applied; for Actual Order Value of above GBP 99, discount of 15GBP will be applied.
Scenario 1 (No Refund Amount Adjustment):
- Purchase value of the original order: GBP 120
- Refund value: GBP 20
- Actual Order Value: GBP 100 (i.e., GBP 120 (original purchase value) minus GBP 20 (refund value)).
The Actual Order Value still meets the original coupon threshold of GBP 99, and thus there will be no Coupon Reimbursement and No Refund Amount Adjustment will occur. You will receive the full refund of GBP 16.7(GBP 20(Refund Value) minus GBP 3.3 (the percentage of the applied coupon accordingly)).
Scenario 2 (Refund Amount Adjustment I):
- Purchase value of the original order: GBP 120
- Refund value: GBP 30
- Actual Order Value: GBP 90 (i.e., GBP 120 (original purchase value) minus GBP 30 (refund value)).
The Actual Order Value does not meet the original coupon threshold of GBP 99, thus you are no longer entitled to the GBP 15 coupon. However, the Actual Order Value still meets the threshold of GBP 69 and you are entitled to the GBP 6 coupon and the difference between the coupon issued and the eligible coupon after the refund will be GBP 9. Therefore, we will deduct GBP 9 from your refund amount. You will thus receive a refund of GBP 21 (i.e., GBP 30 (refund value) minus GBP 9 (coupon difference)).
Scenario 3 (Refund Amount Adjustment II):
- Purchase value of the original order: GBP 120
- Refund value: GBP 70
- Actual Order Value: GBP 50 (i.e., GBP 120 (original purchase value) minus GBP 70 (refund value)).
The Actual Order Value does not meet the original coupon threshold of GBP 99, thus you are no longer entitled to the GBP 15 coupon. The Actual Order Value also does not meet the threshold of GBP 69, so you are not entitled to any coupon. Hence, the entire value of the coupon issued (GBP 15) has to be reimbursed. Therefore, we will deduct GBP 15 from your refund amount. You will thus receive a refund of GBP 55 (i.e., GBP 70 (refund value) minus GBP 15 (coupon difference)).