How Zip Works
Shop for what you love
Select Zip as your payment method at checkout.
Instant approval
No long forms, hard credit check or impact on your credit score.
Enjoy your purchase!
Pay the first instalment there and then, and the rest over 6 weeks - interest free.
Eligibility
To pay with Zip you need to:
Be over 18 and live in the UK
Have a good credit history and show responsible lending behaviour
Zip is available on Shein.com for orders between £2 and £1,000.
Frequently Asked Questions
What is Zip?
Zip allows you to split the cost of your purchase across 4 interest free instalments. The first is paid there and then, the rest are made over 6 weeks - interest free.
Are there any fees to use Zip?
With Zip, there’s no interest, no fees and you’re not locked into a contract. If you don’t pay your instalments on time, you’ll be charged a £6 late fee, capped at £18 per order. See
here for more information.
How do I manage my Zip account?
The easiest way to manage your orders, repayments and refunds is in the Zip app, available to download for
iOS or
Android , or in your
customer account .
How do repayments work?
Your first instalment - 25% of the purchase price - is paid at the checkout. The remaining three instalments will be taken automatically from your card every two weeks. Zip always reminds customers via text and email before an instalment is due.
How do returns and refunds work?
Once you’ve returned an item to the retailer, Zip refunds the amount you’ve paid to date and cancels any future payments. For partial refunds, scheduled instalments are reduced/cancelled first, and any paid instalments are refunded.
Customer Service
If you have any other questions, or want to get in touch with us
click here .
PLEASE NOTE
If you don’t have sufficient funds available when your payment is due, late fees will apply. See
here for more details.
Zip is not available on purchases of gift cards. If you are purchasing gift cards along with Zip eligible products, please make sure you place two separate orders.