Frequently Asked Questions
Project Overview
Registration Process
Sharing Process
Withdrawal Limit
Other Questions
What is the SHEIN Affiliate Program? How does it work?
The SHEIN Affiliate Program is the official affiliate program of SHEIN. You can earn commissions when your referrals make a purchase using your unique link/code on the SHEIN site.

Can individuals and businesses apply to become a SHEIN Affiliate?
Registration is currently open to individuals only. Ideally, applicants should be individuals residing in the UK or have a UK reach and generate brand-safe content.
We will notify you about enterprise applications when they become available, so stay tuned.

What are the benefits of being a SHEIN Affiliate?
You can earn commissions, special rewards, and be part of our ever-growing community of affiliates!
Commission rates depend on the product category and the type of new or existing users you invite. For specific commission rates, refer to the reward rules on the homepage.

Why was my registration application not approved?
If your application is not approved, it may be due to an insufficient number of followers. Please try another social media account with more followers.

Why do I receive an error message during social media authorization?
If you see the error message "Client version outdated. Please update," it means your client version is outdated and needs updating for the function to work.

How can I access the Affiliate homepage after registering?
After registration, simply search for "Affiliate" and click "Log in" to access the affiliate homepage. Stay tuned for an upcoming icon entry on the "My" page.
What sharing methods are currently supported? What content will users see after sharing?
Method 1: Share a product link — Users will see the product detail page.
Method 2: Share a campaign link/code — Users will see the campaign landing page.
Method 3 (NEW): Share a Referral code — Users will see your Picks page. If you haven’t picked any products, the default Top Picks page will be displayed.
Method 4 (NEW): Click the "Share" button at the bottom of the homepage for a quick and easy way to share popular campaigns. ——Users will see a popular campaign page curated by editors.

Where can I find my code in the new affiliate program?
Referral code: Obtain it from the affiliate homepage/Picks page.
Campaign code: Obtain it from the campaign detail page.

Can I share a link to a specific product? Can it be shared from other page?
Yes, you can share a specific product link. The method is very simple: Go to the Affiliate homepage - Find the product you like - Share it with your friends.
(Note: You must share it from the Affiliate homepage for commissions to be tracked. Sharing the product link directly from other pages cannot be tracked.)

Can I customize my own code?
Sorry, we are currently unable to support customizing the code according to your preferences.

How can users use my code? Why do others make mistakes when using my code?
Use the code in the SHEIN search box, not as a coupon. (This applies to both Referral codes and Campaign codes.)

Is my link/code always the same?
Yes, both the link and code are unique to you as an affiliate and remain constant.

Do I get a commission if a purchase is made through my own links/codes?
You can not earn commissions if you purchase using your own link.
How long does it take to withdraw commission/rewards?
We verify Commission Fees for Qualifying Purchases within 45 days. During this verification period, Fees are marked as "Pending." Once verified, they become your Affiliate Cash balance.

Why didn't I receive commissions for orders made through my link?
Ensure you are logged into the SHEIN Affiliate page with your registered account. You earn commissions when referrals make Qualifying Purchases through your Link/Code, as outlined in the SHEIN Affiliate Program Agreement Schedule 2.

What is the Withdrawal Limit for Affiliate Cash redemption?
You can redeem Affiliate Cash in GBP when your balance is £20 or more (the "Available Balance"), and you must redeem the entire Available Balance.

When can I apply for withdrawal of my Affiliate Cash?
If your balance has reached the withdrawal threshold, you can initiate the withdrawal process at any time.

Why can't I receive verification codes?
To ensure your account’s security, you may receive verification codes during certain actions:
  • Updating Payment Information: A code is sent to the email linked to your SHEIN account to confirm it’s you making changes.
  • Requesting a Withdrawal: A code is sent to the email provided on the payment information page for secure transactions.

If you can't find the code:
  1. Check the two email addresses mentioned above.
  2. Check your spam/junk folder.
  3. Ensure your inbox isn’t full.
  4. Request a new code if needed.

For any issues:
  • Update your email information if incorrect.
  • Contact our customer service via our support chat on the SHEIN platform for further assistance.

Can I change the registered email address?
The system uses the email address you provided when registering your SHEIN account by default. If you need to change this email address, please update it on the SHEIN main site. For any issues, feel free to contact our official customer service.

How can I receive gifted items for promotion?
Currently, the program does not offer gifted items for promotion.

Can merchants use the SHEIN Affiliate Program to promote their products?
The merchant side is not available currently. Please stay tuned for future updates.

Regarding Refunds and Express Delivery Issues
If you have any questions about product returns, refunds, logistics, etc., please click on [Customer Service] on the SHEIN website to provide feedback to our official customer service team.