FAQ

Do you have free return?

Hello, here is the information regarding return shipping fees:

Return label / QR code return: Each order is eligible for one free return. For any second or subsequent returns from the same order, a fee of GBP2.5 will be deducted from your refund.shipping fee.

Self-shipment: You will need to bear the shipping costs yourself.

You can find more details on our official website’s "Return policy" page.

We recommend using the return label/QR code to enjoy free return benefits!


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