Combined returns means you can send multiple orders back through one return application and package, making the process more convenient for you.
However, please note that combined returns are not supported under the following conditions:
- The product is non-returnable.
- The return time limit has exceeded 30 days from the receipt date.
- The delivery address countries are different.
- The accounts requesting the combined return are different.
For details on how to apply, please refer to the 'How to apply for combined return of different orders?' section.
If you have any questions, please feel free to contact customer service.