Author: a***5
Date:
Review: Dear customer, thank you for contacting (company name). We apologize for the inconvenience caused. We completely understand your frustration and truly appreciate you reaching out to us so we can help resolve this matter. In order to assist you, we kindly ask you to provide your identification number and full name. Are you the account holder? Perfect. Regarding your request, please note that on our website, before completing the purchase, the total costs—including shipping fees—are clearly displayed. This information is also included in our terms and conditions, which are accessible at all times during the purchasing process. Since the order was authorized and successfully completed, and the shipping costs were clearly indicated, however, we are unable to refund the shipping fee. We remain at your disposal for any further questions or to assist you with future purchases. Thank you for your understanding and for choosing us. Kind regards,
Color: Yellow Gold
Size: one-size
